Managing Behaviour in the Workplace: Topic 2 - How to manage emotions in the workplace
Just like a common cold, emotions and feelings are contagious. This activity will explore the concept of emotional intelligence, and provide practical tools for managing emotions in your workplace. Topics can be purchased individually or as a 7-part series, Managing Behaviour in the Workplace: https://store.charteredaccountantsanz.co.nz/Managing-behaviour-in-the-workplace-Series
In this activity we explore recent research that demonstrates that emotions are contagious and our ways of managing and self-regulating our emotions can be largely ineffective. We will examine contemporary approaches to managing emotion contagion and self-regulation in the workplace, and provide effective strategies and tools to assist you to manage your own emotions and improve your self-regulation skills.
Upon satisfactory completion of this activity you will be able to:
• Discuss the neuroscience of emotion regulation.
• Describe emotion contagion and how to manage it.
• Follow the tools provided to manage your emotions more effectively.
This activity provides effective ways to regulate your emotions when a threat is triggered. Upon completion you will be able to identify, understand and manage your emotions and those of others to influence engagement, motivation and performance.
*NB: Purchase of this topic includes access to the complimentary Foundation module 'Who's driving your behaviour? You or your brain?' This module focuses on how to improve interaction and performance in the workplace through an understanding of how the brain drives behaviour and influences responses to its environment.
Topic: People & Leadership
Sub-Topic: Personal Effectiveness
Format: Recorded Webinar
Proficiency Level: Foundation, Intermediate, Advanced
CPD: 1 hours