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Coaching for Peak Performance - eLearning

This activity is presented by Development Dimensions International.

This course will equip you with the essential coaching skills to reactively and proactively coach your team and set them up for success.


Effective coaching is one of the most important drivers of team member performance. Whether you are guiding people toward success in new or challenging situations or helping people improve or enhance their work performance, your ability to coach and provide feedback makes the difference between mediocrity and high performance.

This course will clarify the definition and characteristics of both proactive and reactive coaching. You will reflect on what type of coaching you are giving most energy and focus to, and the impact of this.

You will explore the use of a conversation framework known as the Interaction Essentials and how to effectively utilise this framework in both proactive and reactive coaching conversations. You will also be introduced to three coaching techniques that lead to an effective coaching conversation.

Learning Outcomes

Upon satisfactory completion of this activity you will be able to:
  • Encourage people to take ownership of, and be accountable for, their work performance.
  • Create a work environment where people are comfortable taking on the risks associated with new responsibilities.
  • Boost morale, improve productivity and increase profitability by coaching for peak performance in each person.
  • Manage work performance issues in a fair, consistent manner.


By helping you understand three coaching techniques and how to effectively handle proactive and reactive coaching discussions, this course will make you a more efficient and effective coach.

This activity is presented by Development Dimensions International.


Topic: People & Leadership

Sub-Topic: Talent Management

Format: eLearning

Proficiency Level: Foundation, Intermediate

CPD: Upto 2 hours